Commercial Insurance Collection Supervisor

Location: Itasca, IL

Department: Commercial

Type: Full Time

Min. Experience: Experienced

One of the fastest growing prominent Commercial Collection Agencies in the United States, based in Itasca IL, seeks a supervisor to lead a team of collection professionals.

We were listed among “The Best Places to Work in Collections” because we provide challenging and rewarding work; in a competitive, professional and friendly environment that is second to none. We have a strong commitment to our industry, our colleagues, and our clients and are willing to work with the right candidates to help them unlock and maximize their full potential.

This is a hands on supervisory and training position well suited for a strong leader who is very experienced with B2B collections; 

  • Work directly with and train a team of 6-8 collectors.
  • Must be a self-motivated, excellent, experienced telephone communicator, with at least 3-5 years prior 3rd party commercial collection management experience.
  • Experience is a must.

Desired Skills

  • Knowledge of B2B 3rd party collections
  • Knowledge of Commercial P&C Insurance Billing/Collections
  • Ability to coach, lead, train, and direct a team
  • Attention to detail and accuracy
  • Ability to multi-task
  • Aptitude for technology
  • Skilled in Negotiations
  • Articulate communication skills both verbally and in writing
  • Time management skills
  • Interpersonal Skills


  • Minimum of 3-5 years’ experience in managing a credit & collection team
  • Knowledge of Insurance a plus (Experienced in collecting on earned premium, workers compensation, and general liability)
  • Associates or Bachelor’s degree preferred
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