Consumer Collection Specialist

Location: Itasca, IL

Type: Full Time

Min. Experience: Entry Level

Job Type:  / Collections Representative

We are seeking qualified applicants to fill a specialized Recovery/Collections Specialist position in our Itasca, IL. office.  We are looking for a motivated, detail-oriented, self-starter with good communication skills to be a part of Recovery and Insurance Claim Specialist division. 

We were listed among “The Best Places to Work in Collections” because we provide challenging and rewarding work; in a competitive, professional and friendly environment that is second to none. We have a strong commitment to our industry, our colleagues, and our clients and are willing to work with the right candidates to help them unlock and maximize their full potential.

This individual should be able to self manage their daily workflow requirements and will be required to perform daily responsibilities by delivering superior customer service in effort to achieve benchmark goals and expectations set forth under an insurance industry specific portfolio.  We expect employees to take ownership and be accountable for the issue or requests regardless of the situation and manage their responsibilities until accomplishing their given goal or task.

Whether you are a seasoned collector, a recent graduate, or someone looking to make a career change and consider yourself an entrepreneur and like the idea of writing your own commission checks while establishing a career with a growing company in a growth industry, look no further. No experience necessary. We offer competitive salary, benefits, and paying well above the normal industry bonus plans.

Work Schedule: 8:00 am - 5:00 pm. No nights, weekends, or holidays will be worked.

Salary & Bonus: Hourly pay based upon experience and knowledge. Monthly bonuses based upon performance. There is no cap on how much commissions you can earn. All based on your desire to to make money and ability to negotiate and collect.

Qualifications: None, as we provided extensive training on the art of collections and negotiations.

Desired Skills:

  • Attention to detail and accuracy
  • Ability to multi-task
  • Aptitude for technology
  • Skilled in Negotiations
  • Articulate communication skills both verbally and in writing
  • Time management skills
  • Interpersonal Skills
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