L&H - Over Payment Recovery Specialist

Location: Itasca, IL

Department: L&H

Type: Full Time

Min. Experience: Experienced

Consumer Insurance Collector / Overpayment Recovery Specialist

We are seeking qualified Consumer Collectors to fill a specialized position in our Itasca, IL. office.  We are looking for a motivated, detail-oriented, self-starter with good communication skills to be a part of Recovery and Insurance Claim Specialist division. 

This individual should be experienced with Life & Health insurance. You will be required to perform daily responsibilities by delivering superior customer service while recovering the balance due in effort to achieve benchmark goals and expectations. 

Requirements Ideal candidate will have:

  • Strong analytical and problem solving skills.
  • Detail-oriented; flexible and creative.
  • Strong negotiation skills.
  • Strong written and verbal communication skills.
  • Ability to effectively communicate information to all levels of internal or external staff.
  • Must be PC literate; MSOffice skills (Word, Excel, Outlook).
  • Focus on timely reconciliation of customer discrepancies, customer pricing and recovery of receivables, mainly comprised of, but is not limited to operations in the US.
  • Ability to multi-task.
  • Attention to detail, decisive, proactive, and organized.

We offer a highly competitive base compensation with potential for bonus and an excellent benefits package for employees.

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